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Q: If
I order an Etui box, when will I receive it?
A: We try to keep the most popular boxes in stock at all times. If you
order a stock item, it will be despatched as
soon as we have processed your payment. You should therefore receive your
box within one week at the most.
If it has to be specially made, you should expect to wait 10 to 14 days as
all boxes are hand assembled. However, we always try to improve on
deadlines and, where possible, meet special requests from our customers.
In all cases, you will be given a delivery date when you place your order.
Q: How can I pay?
A: All online payments are processed through the secure servers of PayPal
UK. We can also accept payment by cheque or BACS transfer.
Q: Do you use other fabrics apart from Hoffman?
A: We like Hoffman fabrics because they are high quality, give a
superb finish, and have a pattern range that caters for most tastes.
Linings are made from P&B fabrics which combine perfectly with the Hoffman
material and give a good contrast.
We constantly investigate other sources but, for the moment, we
haven't found anything better than Hoffman.
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